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George Muha

George is a 18 year veteran of logistics industry who is currently a supply chain consultant for KDL. George is also considered a thought leader in the industry and has published scores of articles for various publications.

Recent Posts

Making Visibility Tools (ahem) Visible

Posted by George Muha on May 16, 2017 2:23:47 PM

Something prospective clients tell me they desire more than anything is visibility.  They want visibility to data, visibility to shipment tracking information, visibility to documentation, etc.  The more visibility the better.  When we start showing them all of the meaningful information we can put at their fingertips, they typically get googly-eyed!  Having access to all of this information can help skyrocket a company past their competition.  But one thing companies forget to do is actually make all of this visibility actually visible for people to see.  

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Topics: business intelligence metrics, logistics reports, supply chain analytics

The Astounding Amount of Time/Money YOUR Company is Wasting Calling for Freight Pickups

Posted by George Muha on May 8, 2017 2:52:02 PM

What if I told you you are paying good money to your employees to stand with a phone up to their ear on hold for hours-upon-hours a day?  I'd imagine you'd be upset, right?  Well, guess what?   If your company regularly ships product with freight companies you are spending your hard earned revenue dollars on just that...for your employees to wait on hold.  

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Topics: Cost Reduction, freight tendering, Automatic Freight Scheduling

Nifty Shipment Tracking Trick That Will Make Your Customers LOVE Buying From You

Posted by George Muha on Feb 21, 2017 11:19:18 AM

It usually depresses company leaders when they find out how much effort their own people are spending tracking and tracing shipments.  This activity can be a massive time suck for customer service reps, purchasing folks, shipping people and sales men and women.  The kicker is that it can be totally automated with KDL's simple event notification tool and tracking panel.  

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Topics: Shipment Tracking, How to give customers tracking info, freight carrier tracking

Should You Hire KDL for Freight Management or Do It Yourself?

Posted by George Muha on Feb 13, 2017 10:56:25 AM

When considering partnering with KDL to assist them with the management of their logistics operation, most companies face two questions.  Do they hire KDL or do they do it themselves.  Coming up with the answer to this question is easier than they think.

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Topics: freight savings, KDL Logisitcs, the best 3rd part logistics company

10 Very Compelling Reasons to Outsource Logistics in 2017

Posted by George Muha on Feb 6, 2017 11:13:51 AM

Due to the nature of our sales cycle at KDL, our sales team spends the bulk of their time teaching and educating prospective clients about the logistics industry and answering a lot of questions.  Much like payroll, human resources and IT, there are a lot of nuances and regulatory considerations in shipping that many companies just don't have the in-house skill set or the right technologies in place to stay ahead of the curve.  

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Topics: outsourcing logistics, the best 3rd part logistics company, KDL Freight Management

How the Latest UPS and FedEx Increases are Hitting Your Bottom Line in 2017

Posted by George Muha on Jan 23, 2017 12:50:23 PM

On November 18th, 2016 UPS implemented their latest general rate increase.  On January 2nd, 2017 FedEx issued their latest installment of their rate hikes.  Since both of these companies basically control the market share of this $100,000,000,000 U.S. parcel space, these cost jumps are effecting just about every company who ships anything in this country.

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Topics: GRI, FedEx increase, UPS increase

What Drives Freight Pricing? (HINT: It's not your great negotiating skills)

Posted by George Muha on Jan 10, 2017 10:51:03 AM

The above Transportation Services Index measures the movement of freight in the U.S.  This data is collected by the U.S. Department of Transportation (DOT) and put out by the Bureau of Transportation of Statistics to give insight and visibility to the public about the transportation climate.  

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Topics: General Rate Increase, Less-than-truckload pricing, KDL Logisitcs, logistics savings

Finding Hidden Money In Inbound Logistics

Posted by George Muha on Nov 2, 2016 9:35:45 AM

Without a doubt the hottest topic I've discussed with shippers over my past 18 years in the transportation space is the lack of control people feel they have within their inbound logistics operation.  Many people seem to think they are getting scammed by costly prepaid and add programs or played a fool by vendor's "free freight" program.  And they have good reason to feel that way because it's been my experience that many times they are.  

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Topics: prepay & add, Inbound collect, Free Freight

5 Steps to Take Total Control of Your Inbound Logistics Costs (Part 5)

Posted by George Muha on Sep 19, 2016 3:47:50 PM

Congrats!  You've made it to the final step of reckoning!  If you've followed my instructions over the past four parts, I guarantee you've put money back into your company's cash register (where it belongs)!

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Topics: freight savings, logistics savings, inbound freight checklist

5 Steps to Take Total Control of Your Inbound Logistics Costs (Part 4)

Posted by George Muha on Sep 6, 2016 9:58:52 AM

Are you having fund yet?  Have you asked the boss man or woman for a raise yet?  If not, hold off.  Let's put more money in their pockets so they'll throw in a big bonus too!

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Topics: freight savings, logistics savings, inbound freight checklist

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